Refund Policy

Please inspect your order upon reception and contact us at luminescencecandlellc@gmail.com within 48 hours of receiving your package if the item is defective, damaged or if you receive the wrong item. 

Due to the nature of our product, we do not offer returns or exchanges on our products. All sales are final. However, we will replace or refund products damaged during shipment that were purchased from www.luminescencecandle.com. 

Please get in touch if you have questions or concerns about your specific item.